Privacy Policy

MapleIQ is operated by 2853794 ONTARIO INC ("MapleIQ", "we", "our", or "us"). This Privacy Policy explains how we collect, use, and share personal information when you use our website and services.

1. What Information We Collect

We collect the following information from users:

Full name, address, email, phone number

Government-issued ID (if provided)

Bank account data and bill payment history (via secure third-party integrations)

Lease or service agreements (if uploaded manually)

IP address, device info, and consent timestamp

2. How We Use Your Information

We use your information to:

Verify your identity

Collect and validate bill payment history

Respond to user disputes or correction requests

Improve our services and user experience

3. Consent to Report Data to Credit Bureaus

By signing up and agreeing to our Terms, you give explicit, informed consent for MapleIQ to report your verified rental, utility, telecom, and subscription payment data to credit bureaus. You may withdraw consent at any time by contacting us at privacy@mapleiq.ca.

4. Data Retention

We retain consumer data for a minimum of 7 years for regulatory, dispute, and audit purposes.

5. Your Rights

You have the right to:

Request access to your data

Request correction of inaccurate data

Withdraw consent for data reporting

Request deletion of your account

To exercise these rights, contact us at privacy@mapleiq.ca.

6. Third-Party Services

We use secure third-party services like Plaid to help verify bill payments. These providers are contractually required to protect your data and are PIPEDA-compliant.

7. Data Security

All personal data is encrypted in transit and at rest using industry best practices. Access is limited to authorized personnel only.

8. Legal Entity

MapleIQ is operated by:
2853794 ONTARIO INC
23 Maple Court
Ontario, Canada L6A 4L3

9. Contact

If you have questions about this policy or your data, contact us at:
📧 privacy@mapleiq.ca
📞 613.360.8798